Resident General Manager WoodSpring Suites Winston-Salem Hanes Mall

Concord Hospitality Brand; Winston-Salem (NC); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Tuition assistance

Discounted stays

Career development

Job summary

Concord Hospitality seeks an experienced General Manager to lead a successful team and ensure exceptional hotel operations, serving as the key liaison between the hotel brand, owners, and Concord.

As a Concord Leader you will inspire greatness, hire and mentor a passionate management team, and drive guest satisfaction while maintaining brand standards and financial targets in a full-time, on-site role.

Qualifications

• Proven GM experience in economy extended stay or select-service hotels.
• Strong sales and networking skills with track record of financial results.
• Excellent leadership including hiring, mentoring, and motivating teams.
• Organized, detail-oriented, and results-driven.
• Prior GM experience preferred.

Responsibilities

• Hire, mentor, and lead a passionate management team aligned with company values.
• Assist with room preparation tasks and bi-weekly inspections.
• Oversee hotel operations, ensuring brand standards and training are met.
• Manage budgets, supplies, and deadlines to achieve financial targets.
• Represent the hotel in networking with city officials and community stakeholders.
• Drive guest satisfaction scores through effective leadership and service excellence.
• Foster a positive work environment that rewards team achievements.

Skills

Leadership

Sales & Networking

Budget Management

Staff Development

Operations Management

Job description

Concord Hospitality is seeking an experienced and driven General Manager to lead a successful team and ensure exceptional hotel operations. This role involves hiring, motivating, and guiding management while serving as the key liaison between the hotel brand, owners, and Concord.

As a Concord Leader you will be responsible to:

• Inspire greatness in your team.
• Encourage and support team members to reach their full potential.
• Create a work environment that is a Great Place to Work for all.
• Lead with integrity, transparency, respect, and professionalism.
• Care for your team and their families.

Responsibilities:

• Hire, mentor, and lead a passionate management team aligned with company values.
• Assist with stripping rooms, folding laundry, common area cleanliness, and bi-weekly room inspections.
• Oversee hotel operations, ensuring brand standards and training are met.
• Manage budgets, supplies, and deadlines to achieve financial targets.
• Represent the hotel in networking with city officials and community stakeholders.
• Drive guest satisfaction scores (GSS) through effective leadership and service excellence.
• Foster a positive work environment that rewards and recognizes team achievements.
• This is not an all encompassing responsibility list.

Qualifications:

• Proven experience as an Economy Extended Stay General Manager or in select service hotel operations.
• Strong sales and networking skills with a track record of driving financial results.
• Excellent leadership abilities, including hiring, mentoring, and team motivation.
• Organized, detail-oriented, and results-driven.
• Prior GM experience preferred.

Why Join Concord?

At Concord Hospitality, we put our Associates First. We offer competitive wages and a comprehensive benefits package for full-time associates, including:

• Medical, dental, vision, life, and disability insurance
• 401(k) with company match
• Tuition assistance
• Discounted hotel stays
• Extensive training and career development opportunities

We’re proud of our unique culture built on our five cornerstones: Quality, Integrity, Community, Profitability, and FUN. Join us in building an inclusive and rewarding workplace where everyone can thrive.

We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a“Great Place to Work for All.”