Resident Front Desk Concierge - Flexible Shifts & Growth

Stratton Amenities; Tampa (FL); On-site; USD 21,000 - 30,000; Full time

Job summary

Stratton Amenities in Tampa, FL is seeking a Front Desk Associate to manage the front desk operations of a residential community with a polished, hospitality-driven experience. You will greet residents and guests, handle building access, and log packages and service requests to ensure a seamless resident experience.

This role offers flexible day, evening, and overnight shifts with opportunities for growth into lead or full-time site roles.

Qualifications

• Prior front desk, concierge, hospitality, or customer service experience preferred.
• Strong communication and interpersonal skills.
• Professional appearance and demeanor.
• Reliable, punctual, and detail-oriented.
• Comfortable using computers, phones, and basic systems.

Responsibilities

• Greet residents and guests promptly with a professional and welcoming demeanor.
• Manage building access, visitor logs, and resident notifications.
• Answer and direct incoming calls in a clear and courteous manner.
• Accept and log packages, deliveries, and service requests accurately.
• Maintain a clean, organized, and controlled front desk area.
• Monitor lobby activity and report any concerns or incidents appropriately.
• Follow property-specific procedures and Stratton service standards at all times.
• Coordinate with property management and on-site staff as needed.

Job description

Stratton Amenities in Tampa, FL is seeking a Front Desk Associate to manage the front desk operations of a residential community with a polished, hospitality-driven experience. You will greet residents and guests, handle building access, and log packages and service requests to ensure a seamless resident experience.

This role offers flexible day, evening, and overnight shifts with opportunities for growth into lead or full-time site roles.