Resident-Focused Property Manager

RPM Living; Lenexa (KS); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Healthcare coverage

Employee assistance program

401(k) with company match

Paid time off + holidays

Career growth and training

Discounts and perks program

Job summary

RPM Living seeks a Community Manager to oversee all business operations at an apartment community. You will lead staff, drive leasing strategies, ensure budgeting and financial reporting, and maintain exceptional resident service.

The role requires strong leadership, professional communication, and the ability to collaborate across maintenance, HR, and marketing to achieve occupancy and revenue goals.

Qualifications

• Bachelor's degree from a four-year college or university, or 1-2 years of relevant experience; or a combination of education and experience
• 3+ years of related multi-family property management experience
• Strong leadership and management skills
• Team player, professional, and effective communication skills
• Proficient in Microsoft Office Suite and property management software

Responsibilities

• Leads property staff, conducting candidate interviews, overseeing onboarding, training, timesheet approval, and conducting quarterly discussions and annual assessments in accordance with Company policies, values, standards
• Drive team to achieve performance indicators, offering feedback to underperforming associates, and manage disciplinary actions in collaboration with HR
• Conduct ongoing training with office staff, covering leasing paperwork, workplace safety, and other daily operational needs
• Motivate associates through recognition programs, training, and team-building activities to boost morale and enhance productivity
• Assist in budget preparation and ensure adherence to approved budgets
• Complete month-end and year-end financial reporting and provide monthly budget variance reporting within +/- 10% per line item
• Promote resident satisfaction and retention by promptly responding to complaints, questions, and requests and taking appropriate actions to resolve service issues
• Collaborate with the property maintenance team to ensure prompt responses and completion of resident service requests in line with the company's standards
• Provide excellent customer service while maintaining the highest standards for resident service
• Analyze and interpret market and economic trends and partner with marketing to implement short- and long-range leasing strategies to achieve occupancy and revenue goals
• Follow eviction procedures, including notice requirements, court representation, and facilitating proceedings as needed
• Manage the client/owner relationship by meeting with the owners, conducting property tours, providing updates, and responding to owner requests as needed to maintain a positive working relationship

Skills

Leadership

Communication

Team player

Microsoft Office

Education

Bachelor's degree

Tools

Property management software

Microsoft Office Suite

Job description

RPM Living seeks a Community Manager to oversee all business operations at an apartment community. You will lead staff, drive leasing strategies, ensure budgeting and financial reporting, and maintain exceptional resident service.

The role requires strong leadership, professional communication, and the ability to collaborate across maintenance, HR, and marketing to achieve occupancy and revenue goals.