Resident-Focused Maintenance Supervisor & Team Leader

Berkshire Group, LLC; West Springfield (MA); On-site; USD 60,000 - 78,000; Full time

Benefits offered by this job

3 weeks vacation

Rent discount 25%

Excellent insurance

Personal development plans

Job summary

Berkshire Residential Investments is seeking a Maintenance Supervisor in Massachusetts to lead a service team, coach staff, and ensure property standards. Responsibilities include safety enforcement, budget awareness, and delivering excellent resident service.

The role requires 2+ years in community maintenance, 1 year of team leadership, and strong English and computer skills. The position offers competitive benefits and a three-week vacation package.

Qualifications

• At least 2 years of experience effectively managing the maintenance needs of a community.
• Led a team for at least 1 year.
• Ability to adapt to new technologies.
• Proficient in writing, speaking and understanding English.
• Able to use computers and related applications.

Responsibilities

• Be responsible for the performance of the service team while being a positive role model.
• Provide complete support to the Property Manager in upholding standards, policies, and procedures.
• Ensure that all safety measures are enforced.
• Provide coaching, mentoring and personal goals to staff.
• Schedule daily activities efficiently, monitoring quality and quantity.
• Familiar with property budgets and long-range planning recommendations.
• Maintain shop, equipment, supplies, inventory control, and security.
• Be an inspector; ensure model areas look their best.
• Provide excellent customer service to residents and teammates.

Skills

Maintenance supervision

Team leadership

Technology adoption

English language

Computer literacy

Job description

Berkshire Residential Investments is seeking a Maintenance Supervisor in Massachusetts to lead a service team, coach staff, and ensure property standards. Responsibilities include safety enforcement, budget awareness, and delivering excellent resident service.

The role requires 2+ years in community maintenance, 1 year of team leadership, and strong English and computer skills. The position offers competitive benefits and a three-week vacation package.