Resident-Focused Front Desk Clerk – Day Shift

Careers - HomeRise; San Francisco (CA); On-site; USD 32,000 - 37,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

403(b) retirement

Paid time off

Holidays

Job summary

HomeRise seeks a Front Desk Clerk at our Richardson properties in San Francisco. As the gatekeeper to the Residences, you enforce HomeRise policies, monitor daily activities, provide 24-hour security, and respond to resident and visitor needs.

You are the first point of contact, delivering courteous, professional service while upholding building rules under the supervision of the Site Manager. This full-time, non-exempt role requires a high school diploma, calm under pressure, teamwork, and a

Qualifications

• High School diploma or GED required.
• Willingness to learn and follow directions.
• Good-humored, courteous and professional; even under pressure.
• Organized, with attention to detail.
• Ability to remain calm and responsible during emergencies.
• An understanding of and ability to communicate with diverse types of people.
• Ability to be a part of a team.
• Commitment to helping formerly homeless people to regain and maintain their independence.
• Applicants with de-escalation and conflict resolution training are recognized.
• Bi-lingual/Spanish a strong plus.

Responsibilities

• Follow all rules and procedures outlined in the Housing Operations manual, Employee Handbook and HomeRise House Rules.
• Monitor daily common area activities of building residents and guests.
• Maintain building security.
• Screen all visitors to the building.
• Maintain complete and accurate building logs, records, journals.
• Respond to building emergencies in compliance with the Property Management manual.
• Treat residents with respect and dignity, showing courteous behavior and patience.
• Assist residents in completing work orders, incident reports, and complaints.
• Assist the Building Manager with administrative tasks as directed.

Education

High School diploma or GED

Tools

Word processing

Databases

Job description

HomeRise seeks a Front Desk Clerk at our Richardson properties in San Francisco. As the gatekeeper to the Residences, you enforce HomeRise policies, monitor daily activities, provide 24-hour security, and respond to resident and visitor needs.

You are the first point of contact, delivering courteous, professional service while upholding building rules under the supervision of the Site Manager. This full-time, non-exempt role requires a high school diploma, calm under pressure, teamwork, and a