Resident-First Maintenance Technician

Novo; Washington (District of Columbia); On-site; USD 42,000 - 64,000; Full time

Job summary

Novo is seeking a Maintenance Technician to uphold high standards of property upkeep and resident service across its portfolio in Washington, DC. The role involves hands-on interior and exterior maintenance, timely response to requests, and coordination with supervisors, residents, and vendors.

The candidate should have a high school diploma or GED, a valid driver’s license, a reliable vehicle, and 3–5 years of maintenance experience.

Qualifications

• High school diploma or GED.
• Valid driver’s license.
• Reliable vehicle for travel between locations.
• 3–5 years of maintenance experience.
• Ability to work with all levels of employees, residents, and vendors.
• Dependable, on-time, and good time-management skills.

Responsibilities

• Perform apartment maintenance tasks to maintain and improve interior, common areas, and exterior condition of the property.
• Respond to all resident maintenance requests in a timely and courteous manner; establish working relationships with supervisors, residents, and vendors.
• Respond to maintenance requests using work tickets to track calls; maintain building lighting and replace fixtures, bulbs, and ballasts as needed.
• Maintain basic plumbing fixtures and resolve plumbing issues, including replacing faucets, toilets, toilet flappers, showerheads, diverters, and related parts.
• Complete minor drywall repairs and painting in units and/or common areas.
• Maintain and repair doors, locks, windows, and screens as needed.
• Address emergency conditions such as flooding, sewer backups, and equipment malfunctions; perform problem resolution and cleanup.

Skills

Customer-service skills

Flexibility

Initiative

Time management

Education

High school diploma or GED

Job description

Novo is seeking a Maintenance Technician to uphold high standards of property upkeep and resident service across its portfolio in Washington, DC. The role involves hands-on interior and exterior maintenance, timely response to requests, and coordination with supervisors, residents, and vendors.

The candidate should have a high school diploma or GED, a valid driver’s license, a reliable vehicle, and 3–5 years of maintenance experience.