Resident & Family Support Specialist

Victorian Post Acute; San Francisco (CA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)

Paid Time Off

Bonus opportunities

Professional development

Job summary

Victorian Post Acute in San Francisco, CA seeks a compassionate Social Services Assistant to support residents’ social, emotional, and psychosocial needs. The role focuses on building relationships with residents and families, assisting with admissions, and coordinating care plans.

We offer a competitive hourly rate, full-time schedule, and benefits including medical, dental, and vision. PCC experience is a plus, but not required; apply to join our dedicated team in a 90-bed facility and help

Qualifications

• High school diploma or equivalent required.
• Healthcare, skilled nursing, senior living, or social services experience preferred.
• Excellent communication and documentation skills.

Responsibilities

• Build meaningful relationships with residents and families.
• Provide emotional and psychosocial support to residents.
• Assist with care planning and goal setting for independence and quality of life.
• Support admissions, transfers, and discharges.
• Participate in discharge planning and connect residents with community resources.
• Interview residents, guardians, and sponsors for admission information.
• Maintain accurate resident records and bed availability.
• Collaborate with interdisciplinary teams while maintaining confidentiality.

Skills

Communication

Organization

Interpersonal skills

Documentation

Empathy

Education

High school diploma

Tools

PointClickCare (PCC)

Job description

Victorian Post Acute in San Francisco, CA seeks a compassionate Social Services Assistant to support residents’ social, emotional, and psychosocial needs. The role focuses on building relationships with residents and families, assisting with admissions, and coordinating care plans.

We offer a competitive hourly rate, full-time schedule, and benefits including medical, dental, and vision. PCC experience is a plus, but not required; apply to join our dedicated team in a 90-bed facility and help