Social Services Assistant

Napa Post Acute; San Francisco, Northern (CA, KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical, dental & vision benefits

401(k) retirement plan

Paid Time Off (PTO)

Bonus opportunities

Training and professional development

Career growth opportunities

Ample parking

Job summary

Victorian Post Acute is seeking a compassionate Social Services Assistant to support residents and families, addressing social and psychosocial needs. You’ll assist with admissions, transfers, and discharges, and coordinate with the care team to promote independence and dignity.

This full-time role at 2121 Pine Street, San Francisco, CA offers $20.00–$25.00+ per hour (DOE), benefits, 401(k), PTO, and opportunities for training and growth in a supportive environment.

Qualifications

• High school diploma or equivalent required.
• Healthcare experience preferred (skilled nursing, social services).
• Strong communication and interpersonal abilities are essential.

Responsibilities

• Support residents and families with social, emotional, and psychosocial needs.
• Assist with admissions, transfers, and discharges; participate in discharge planning.
• Maintain accurate resident records and confidentiality per policies.
• Collaborate with nursing, rehabilitation, and administration teams.

Skills

Compassionate

Organized

Dependable

Excellent communication

Interpersonal skills

Empathetic

Education

High school diploma or equivalent

Tools

PointClickCare (PCC)

Job description

**Victorian Post Acute | San Francisco, CA**Make a Difference Every Day!Victorian Post Acute is a **90-bed skilled nursing and rehabilitation facility** located at **2121 Pine Street in San Francisco**. We are seeking a compassionate, dependable, and organized **Social Services Assistant** to join our team.In this role, you’ll have the opportunity to build meaningful relationships with residents and families while helping support their social, emotional, and psychosocial needs throughout their healthcare journey. Why Join Victorian Post Acute?* **$20.00–$25.00+ per hour, DOE*** **Full-Time position*** Medical, dental & vision benefits* **401(k) retirement plan*** **Paid Time Off (PTO)*** Employee recognition and rewards* **Bonus opportunities*** Training and professional development* Career growth opportunities* Supportive and collaborative work environment* Convenient San Francisco location with **ample parking** What You’ll DoAs a Social Services Assistant, you will play an important role in supporting residents and their families and helping ensure a positive experience throughout their stay. **Responsibilities include:*** Build positive, meaningful relationships with residents and their families.* Provide compassionate support for residents’ social, emotional, and psychosocial needs.* Assist with care planning and help identify goals that promote independence, dignity, and quality of life.* Provide emotional support to residents and families experiencing illness, disability, adjustment, grief, or loss.* Assist with **admissions, transfers, and discharges**.* Participate in discharge planning and help connect residents with appropriate community resources.* Interview residents, guardians, and sponsors to obtain required admission information.* Prepare and organize admission packets, including resident rights, privacy notices, and admission agreements.* Maintain accurate resident records and identification information.* Maintain accurate bed availability records.* Collaborate with nursing, rehabilitation, administration, and other interdisciplinary team members.* Maintain resident confidentiality and follow facility policies and applicable privacy requirements. What We’re Looking ForWe’re looking for someone who is **compassionate, organized, dependable, and genuinely enjoys helping others.** **Qualifications:*** High school diploma or equivalent required.* Previous experience in healthcare, skilled nursing, senior living, or social services preferred.* **PointClickCare (PCC) experience is a plus, but not required.*** Excellent communication and interpersonal skills.* Strong organizational and documentation skills.* Ability to manage multiple priorities in a fast-paced environment.* Ability to work effectively with residents, families, staff, and community resources.* Empathetic, patient, professional, and resident-focused approach. Ready to Make a Difference?If you’re looking for a rewarding opportunity where you can **build relationships, support residents and families, and make a meaningful impact every day**, we’d love to meet you!**Apply today and become part of the Victorian Post Acute team!****Job Type:** Full-Time **Pay:** $20.00–$25.00+ per hour, DOE **Location:** 2121 Pine Street, San Francisco, CA We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.