Social Services Assistant

PACS Group; San Francisco, Northern (CA, KY); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Paid Time Off (PTO)

Bonus opportunities

Training and development

Career growth opportunities

Job summary

Victorian Post Acute in San Francisco, CA, is seeking a compassionate Social Services Assistant to support residents and families with social, emotional, and psychosocial needs. You will assist with admissions, transfers, and discharges, and collaborate with a cross-functional team to promote dignity and quality of life.

Responsibilities include interviewing residents and guardians, organizing admission materials, maintaining records, and connecting residents with community resources.

Qualifications

• High school diploma or equivalent required.
• Previous experience in healthcare, skilled nursing, senior living, or social services preferred.
• PointClickCare (PCC) experience is a plus, but not required.
• Excellent communication and interpersonal skills.
• Strong organizational and documentation skills.

Responsibilities

• Build positive, meaningful relationships with residents and their families.
• Provide compassionate support for residents’ social, emotional, and psychosocial needs.
• Assist with care planning and help identify goals that promote independence, dignity, and quality of life.
• Provide emotional support to residents and families facing illness, disability, adjustment, grief, or loss.
• Assist with admissions, transfers, and discharges.
• Participate in discharge planning and connect residents with community resources.
• Interview residents, guardians, and sponsors to obtain admission information.
• Prepare admission packets and maintain resident records and bed availability.
• Collaborate with nursing, rehabilitation, administration, and other team members while maintaining confidentiality.

Skills

Communication

Organization

Documentation

Education

High school diploma

Tools

PointClickCare (PCC)

Job description

**Victorian Post Acute | San Francisco, CA**Make a Difference Every Day!Victorian Post Acute is a **90-bed skilled nursing and rehabilitation facility** located at **2121 Pine Street in San Francisco**. We are seeking a compassionate, dependable, and organized **Social Services Assistant** to join our team.In this role, you’ll have the opportunity to build meaningful relationships with residents and families while helping support their social, emotional, and psychosocial needs throughout their healthcare journey. Why Join Victorian Post Acute?* **$20.00–$25.00+ per hour, DOE*** **Full-Time position*** Medical, dental & vision benefits* **401(k) retirement plan*** **Paid Time Off (PTO)*** Employee recognition and rewards* **Bonus opportunities*** Training and professional development* Career growth opportunities* Supportive and collaborative work environment* Convenient San Francisco location with **ample parking** What You’ll DoAs a Social Services Assistant, you will play an important role in supporting residents and their families and helping ensure a positive experience throughout their stay. **Responsibilities include:*** Build positive, meaningful relationships with residents and their families.* Provide compassionate support for residents’ social, emotional, and psychosocial needs.* Assist with care planning and help identify goals that promote independence, dignity, and quality of life.* Provide emotional support to residents and families experiencing illness, disability, adjustment, grief, or loss.* Assist with **admissions, transfers, and discharges**.* Participate in discharge planning and help connect residents with appropriate community resources.* Interview residents, guardians, and sponsors to obtain required admission information.* Prepare and organize admission packets, including resident rights, privacy notices, and admission agreements.* Maintain accurate resident records and identification information.* Maintain accurate bed availability records.* Collaborate with nursing, rehabilitation, administration, and other interdisciplinary team members.* Maintain resident confidentiality and follow facility policies and applicable privacy requirements. What We’re Looking ForWe’re looking for someone who is **compassionate, organized, dependable, and genuinely enjoys helping others.** **Qualifications:*** High school diploma or equivalent required.* Previous experience in healthcare, skilled nursing, senior living, or social services preferred.* **PointClickCare (PCC) experience is a plus, but not required.*** Excellent communication and interpersonal skills.* Strong organizational and documentation skills.* Ability to manage multiple priorities in a fast-paced environment.* Ability to work effectively with residents, families, staff, and community resources.* Empathetic, patient, professional, and resident-focused approach. Ready to Make a Difference?If you’re looking for a rewarding opportunity where you can **build relationships, support residents and families, and make a meaningful impact every day**, we’d love to meet you!**Apply today and become part of the Victorian Post Acute team!****Job Type:** Full-Time **Pay:** $20.00–$25.00+ per hour, DOE **Location:** 2121 Pine Street, San Francisco, CA We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.