Resident Experience & Sales Lead — Close Deals

Berkshire Group, LLC; Houston (TX); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

3 weeks vacation

Personal development plans

Health insurance

25% rent discount

Job summary

Berkshire Residential Investments is seeking a Sales & Resident Experience Consultant for the Tinsley-Heights area in Houston, TX. You will lead leasing activities, deliver exceptional resident experiences, and drive occupancy with a proactive, people-focused approach.

The role emphasizes customer service, market awareness, and team collaboration. Ideal candidates have 2+ years in customer service, strong English skills, and high energy to seal deals and nurture relationships with residents.

Qualifications

• 2+ years of transferable customer service experience.
• Ability to adapt to new technologies.
• Proficiency in written and spoken English.
• Energetic, engaging and customer-focused demeanor.

Responsibilities

• Lead leasing and resident services for the property.
• Strive for a minimum closing ratio and positive resident experiences.
• Maintain a professional leasing office and showcase model units.
• Provide excellent customer service to prospective and current residents and team members.
• Monitor local market conditions and contribute ideas for marketing and resident satisfaction.

Skills

Customer service

Tech adaptability

English proficiency

Energetic personality

Job description

Berkshire Residential Investments is seeking a Sales & Resident Experience Consultant for the Tinsley-Heights area in Houston, TX. You will lead leasing activities, deliver exceptional resident experiences, and drive occupancy with a proactive, people-focused approach.

The role emphasizes customer service, market awareness, and team collaboration. Ideal candidates have 2+ years in customer service, strong English skills, and high energy to seal deals and nurture relationships with residents.