Leasing & Resident Experience Lead - Drive Closings

Berkshire Group, LLC; Dallas (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Vacation time (3 weeks) or more

Personal development plans

Health insurance

Rent discount up to 25%

Job summary

Berkshire Residential Investments is seeking a Sales & Resident Experience Consultant (Leasing) in Rowlett, TX. You will lead the leasing team, engage with prospective residents, and ensure high standards of resident satisfaction.

The role emphasizes energetic customer service, knowledge of local market trends, and collaboration with property management to drive occupancy and resident retention.

Qualifications

• Two years of transferable experience in customer service.
• Ability to adapt to new technologies.
• Proficient in writing, speaking, and understanding English.

Responsibilities

• Lead the leasing team to drive property success.
• Maintain a professional, friendly leasing office atmosphere.
• Inspect tour routes and models to keep them attractive.
• Maintain awareness of local market conditions and trends.
• Provide excellent customer service to prospective and current residents.
• Contribute ideas to improve resident satisfaction.
• Maintain professional resident communications.

Skills

Customer service

Tech adaptability

English proficiency

Job description

Berkshire Residential Investments is seeking a Sales & Resident Experience Consultant (Leasing) in Rowlett, TX. You will lead the leasing team, engage with prospective residents, and ensure high standards of resident satisfaction.

The role emphasizes energetic customer service, knowledge of local market trends, and collaboration with property management to drive occupancy and resident retention.