Resident Experience & Property Operations Lead

Live AMC; Tucson (AZ); Hybrid; USD 33,000 - 36,000; Full time

Benefits offered by this job

Vacation time

Sick time

Health & wellness

401K & Roth IRA

Employee referrals

Bonus & commissions

Rent discount

Professional development

Insurance package

Job summary

Apartment Management Consultants (AMC) is hiring an Assistant Community Manager in Tucson, AZ to support the Community Manager in overseeing the financial and operational aspects of the property. You will handle file management, resident requests, lease renewals, rent collection, and coordination with vendors, while maintaining professional communication and a proactive service mindset.

AMC offers competitive compensation, benefits, paid time off, 401(k) options, bonuses and career growth

Qualifications

• 6 months experience in the property management industry.
• Strong communication skills both written and verbal.
• The ability to remain professional and courteous in a fast-paced working environment.
• Organization skills with strong attention to detail.

Responsibilities

• Oversee file management and run assigned reports.
• Utilize proper customer service and sales techniques and ensure an efficient and courteous response to all resident requests.
• Collect all monies due and oversee audit evictions, potential skips, and move-outs by walking units to evaluate occupancy.
• Communicate with outside legal counsel during the eviction process.
• Finalize move in/out and renewals files and enter data into property management software.
• Oversee resident renter's insurance procedure.
• Collect deposits and process future residents' applications.
• Ensure the model/target apartments are ready for show and maintain a clean workspace.
• Maintain a thorough knowledge of lease terms, unit specifications, availability, current market conditions, and all company and community policies and ensure understanding of required application information, screening process, policies, and procedures.
• Maintain contact with all apartment locator services and local businesses to provide informational material.
• "Shop" surrounding or competing properties and conduct outreach marketing.
• Develop and maintain on-going resident retention programs.
• Report unusual or extraordinary circumstances regarding the property or residents.
• Maintain a professional appearance and conduct at all times.

Skills

Property management

Communication

Organization

Professionalism

Tools

Property management software

Job description

Apartment Management Consultants (AMC) is hiring an Assistant Community Manager in Tucson, AZ to support the Community Manager in overseeing the financial and operational aspects of the property. You will handle file management, resident requests, lease renewals, rent collection, and coordination with vendors, while maintaining professional communication and a proactive service mindset.

AMC offers competitive compensation, benefits, paid time off, 401(k) options, bonuses and career growth