Resident Experience & Property Operations Lead

Flow; Fort Lauderdale (FL); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health and Wellness

Time Off

401(k) retirement plan

Life at Flow

Job summary

Flow is seeking an Assistant Property Manager in Fort Lauderdale to handle daily financial transactions, rent collection, and reporting. You will support property operations, leasing, and resident relations while ensuring compliance with lease terms and company policies.

You will assist in managing budgets, coordinating maintenance, and supporting events to enhance resident experience. Strong organization and communication skills are essential in a fast-paced multifamily environment.

Qualifications

• Bachelor's degree or equivalent experience.
• 2+ years in property management, leasing, or customer service, preference for Class A multifamily.
• Experience with sales, marketing and financial data.
• Proficiency in G-Suite and Microsoft Office (Excel/Word).
• Experience with Yardi, Payscan, Rent Cafe, Commercial Cafe, Bluemoon preferred.
• Strong customer service, problem solving and interpersonal skills.
• Strong organizational skills and attention to detail.
• Knowledge of rental contracts and Fair Housing regulations preferred.

Responsibilities

• Assist leasing and marketing to attract and retain residents.
• Conduct property tours and promote units to prospects.
• Manage lease applications, renewals, move-ins/outs, and paperwork.
• Coordinate on-site leasing activities and collect payments as needed.
• Support resident relations and elevate the resident experience.
• Enforce policies and assist with evictions per regulations.
• Collect rents and coordinate with Community Manager on delinquencies.
• Prepare daily, weekly, and monthly financial reports.
• Enter invoices into accounting system and review resident files.
• Coordinate maintenance and vendor services; supervise in absence of manager.
• Maintain resident records, budgets, and compliance with laws.

Skills

Property management

Leasing

Customer service

G-Suite

Microsoft Office

Excel

Word

Education

Bachelor's degree or equivalent experience

Tools

Yardi

Payscan

Rent Cafe

Commercial Cafe

Bluemoon

Job description

Flow is seeking an Assistant Property Manager in Fort Lauderdale to handle daily financial transactions, rent collection, and reporting. You will support property operations, leasing, and resident relations while ensuring compliance with lease terms and company policies.

You will assist in managing budgets, coordinating maintenance, and supporting events to enhance resident experience. Strong organization and communication skills are essential in a fast-paced multifamily environment.