Resident Experience & Operations Coordinator

Sagora Senior Living, Inc.; Arlington (TX); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Telemedicine service

On-Demand Pay

Health insurance

Dental insurance

Vision insurance

Life Insurance

Flex Spending Account

Health Savings Account

401(k) with company matching

Paid time off

Holiday pay

Employee Assistance Program

Tuition Assistance

Referral Bonus

Job summary

Sagora Senior Living, Inc. is seeking an Administrative Coordinator at our Asher Point of Arlington community to support the Executive Director and oversee resident experience and business office functions.

This role includes guiding staff, engaging with residents and families, and ensuring smooth operations across dining, housekeeping, concierge, and office services within a full-time schedule. The position involves assisting with budgets, recruiting and training staff, performing

Qualifications

• One or more years of previous management experience in the senior housing, hospitality, or service industry.
• Advanced computer and Microsoft Office experience with the ability to create reports and analyze operational issues.
• Desire to work with senior adults.
• Valid driver's license in good standing and meet company driving standards.
• Excellent verbal and written communication skills.
• Ability to solve complex operational and people problems.
• Complete company and state-required background checks prior to the first day.

Responsibilities

• Support the Executive Director and fulfill the role of Executive Director in the absence of such a leader, providing guidance and direction to residents, residents’ families, and team members.
• Interact with residents and families to build relationships.
• Responsible for details of resident customer service operations, including dining room service, housekeeping, concierge, and business office services.
• Assist other members of the management team with budgetary issues.
• Submit reports as directed.
• Assist in recruiting, hiring, training, disciplining, terminating, promoting, and motivating all team members.
• Perform administrative functions in support of the Executive Director.
• Work with other management team members to market and manage the community.
• Serve as Manager on Duty (“MOD”) as assigned.
• On-call 24 hours a day for emergency/crisis situations.
• Work weekends and holiday rotation to ensure appropriate coverage on weekends and holidays.
• Perform all other duties as assigned or requested.

Skills

Management experience

Verbal & written communication

Driver's license

Tools

Microsoft Office

Job description

Sagora Senior Living, Inc. is seeking an Administrative Coordinator at our Asher Point of Arlington community to support the Executive Director and oversee resident experience and business office functions.

This role includes guiding staff, engaging with residents and families, and ensuring smooth operations across dining, housekeeping, concierge, and office services within a full-time schedule. The position involves assisting with budgets, recruiting and training staff, performing