Resident Experience Concierge — Front Desk

Sagora Senior Living, Inc.; Montgomery (AL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Telemedicine service

On-Demand Pay

Discount & Rewards program

Health Insurance

Flex Spending Account

Dependent Care FSA

Health Savings Account

401(k) with company matching

Paid time off and Holiday pay

Employee Assistance Program

Discounted Meal Tickets

Referral Bonus

Tuition Assistance

Job summary

Sagora Senior Living, Inc. is seeking a friendly Concierge for the Asher Point of Montgomery community. You will greet residents and visitors, manage the front desk, and handle calls and messages to maintain a professional image.

Responsibilities include assisting staff, patrolling the lobby, and providing accurate information in-person and by phone/email. Prior customer-service experience and a high school diploma are preferred; part-time hours apply.

Qualifications

• High school diploma/GED preferred.
• 6 months related experience preferred.
• Multitasking and time-management skills.
• Excellent customer service and organizational skills.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Maintain integrity and confidentiality.
• Excellent verbal and written communication skills and able to communicate effectively with residents, families, and other team members.

Responsibilities

• Greet guests at the front desk.
• Manage the reception area for telephone/mail communications.
• Direct calls and take messages as appropriate.
• Keep lobby area clean and presentable daily.
• Assist all associates at the front desk.
• Make rounds around community for security procedures.
• Provide basic and accurate information in-person and via phone/email.
• Respond to emergency boards as needed.

Skills

Customer service

Multitasking

Time management

Verbal & written communication

Microsoft Office (Word/Excel/Outlook)

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Sagora Senior Living, Inc. is seeking a friendly Concierge for the Asher Point of Montgomery community. You will greet residents and visitors, manage the front desk, and handle calls and messages to maintain a professional image.

Responsibilities include assisting staff, patrolling the lobby, and providing accurate information in-person and by phone/email. Prior customer-service experience and a high school diploma are preferred; part-time hours apply.