Administrative Coordinator & Resident Experience Leader

Sagora Senior Living, Inc.; Waco (TX); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Company-paid telemedicine

On-Demand Pay

Discounts & rewards program

Health Insurance

401(k) with company match

Paid time off

Tuition Assistance

Referral Bonus

Job summary

Sagora Senior Living is seeking an Administrative Coordinator for Asher Point of Waco to support resident experience functions and the business office in the community. You will report to the Executive Director, assisting with daily operations, staff coordination, and relations with residents and families.

The role requires leadership in absence of the ED, strong Microsoft Office skills, and a passion for senior living.

Qualifications

• One or more years of previous management experience in the senior housing, hospitality, or service industry.
• Advanced computer and Microsoft Office experience with the ability to create reports and analyze operational issues.
• A desire to work with senior adults.
• Ability to solve complex operational and people problems.
• Valid driver’s license in good standing and meet company driving standards.
• Excellent verbal and written communication skills and able to communicate effectively with residents, families, and other team members.

Responsibilities

• Support the Executive Director and fulfill the role of Executive Director in the absence of such a leader, providing guidance to residents, families, and team members.
• Interact with residents and families to build relationships.
• Responsible for details of resident customer service operations, including dining room service, housekeeping, concierge, and business office services.
• Assist other management team members with budgetary issues.
• Submit reports as directed.
• Assist in recruiting, hiring, training, disciplining, terminating, promoting, and motivating all team members.
• Perform administrative functions in support of the Executive Director.
• Work with other management team members to market and manage the community.
• Serve as Manager on Duty (MOD) as assigned.
• On-call 24 hours a day for emergency/crisis situations.
• Work weekends and holiday rotation to ensure appropriate coverage on weekends and holidays.
• Perform all other duties as assigned or requested.

Skills

Management experience

MS Office

Senior care interest

Problem solving

Driver's license

Communication

Job description

Sagora Senior Living is seeking an Administrative Coordinator for Asher Point of Waco to support resident experience functions and the business office in the community. You will report to the Executive Director, assisting with daily operations, staff coordination, and relations with residents and families.

The role requires leadership in absence of the ED, strong Microsoft Office skills, and a passion for senior living.