Resident Experience & Maintenance Lead

Southern Land Company; Fort Worth (TX); On-site; USD 60,000 - 62,000; Full time

Benefits offered by this job

Health, Vision, Dental

401k with strong match

Paid time off

Job summary

Southern Land Company in Fort Worth, TX is seeking an Assistant Service Manager to lead maintenance operations in a premier multi-family community.

The role requires HVAC, plumbing, EMS/BAS knowledge, and strong leadership to supervise staff, manage budgets, and ensure safety compliance. Weekend hours are required and the ability to respond to emergencies around the clock is essential.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license.
• 5+ years of practical maintenance experience.
• Experience managing a service team.
• EPA certification for A/C units and pool operations.
• OSHA knowledge and compliance.
• Knowledge of HVAC and Plumbing.
• Strong organizational and communication skills.
• Weekend hours required.

Responsibilities

• Maintain resident request system and records for work orders and preventive maintenance.
• Monitor community condition and correct unsafe conditions; install locks and safety devices.
• Diagnose and repair HVAC, electrical, plumbing systems and related equipment.
• Assist Service Manager in operating within budgeted guidelines.
• Assist in capital expenditures including bids and bidder qualifications.
• Assist in hiring staff and evaluating service employee performance.
• Assist in preparing annual operating and capital expenditure budgets.
• Enforce safety policies and OSHA regulations.
• Maintain 24‑hour emergency coverage and on‑call schedule.
• Move appliances and equipment following safety precautions.
• Perform routine preventative maintenance on equipment.
• Supervise maintenance staff, vendors and contractors.

Skills

HVAC knowledge

Plumbing knowledge

EMS/BAS knowledge

Electrical systems knowledge

Microsoft Office

Leadership

Time management

Communication skills

Detail-oriented

Teamwork

Safety awareness

Education

High School diploma or equivalent

EPA certification for A/C units and pool operations

OSHA training/compliance

Tools

Yardi experience

Job description

Southern Land Company in Fort Worth, TX is seeking an Assistant Service Manager to lead maintenance operations in a premier multi-family community.

The role requires HVAC, plumbing, EMS/BAS knowledge, and strong leadership to supervise staff, manage budgets, and ensure safety compliance. Weekend hours are required and the ability to respond to emergencies around the clock is essential.