Resident Experience & Leasing Specialist

Indigo Living; Waukee (IA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Health benefits

401K with employer match

Paid time off

Community events

Job summary

Indigo Living in the United States seeks a Leasing Consultant to welcome prospective residents and showcase our communities. You will conduct virtual tours, post engaging content on social media, and help coordinate events to build a sense of belonging among residents.

The role requires strong communication, sales capability, and a customer-focused mindset, with a preference for those who adapt to changing marketing strategies.

Qualifications

• 2+ years of customer service experience.
• Strong communication across multiple channels (phone, email, chat, social).
• Ability to sell and propose creative solutions to residents.
• Curious, proactive, and adaptable to change.

Responsibilities

• Create a welcoming first impression and make the community feel like home.
• Publish engaging Facebook posts to attract new residents.
• Conduct virtual tours for time-strapped prospects.
• Host community events to foster long-term belonging.
• Respond to questions about amenities and nearby services.
• Brainstorm with marketing on fresh community ideas (TikTok features).

Skills

Customer service

Communication

Sales

Flexibility

Job description

Indigo Living in the United States seeks a Leasing Consultant to welcome prospective residents and showcase our communities. You will conduct virtual tours, post engaging content on social media, and help coordinate events to build a sense of belonging among residents.

The role requires strong communication, sales capability, and a customer-focused mindset, with a preference for those who adapt to changing marketing strategies.