Resident Experience & Leasing Specialist

Edward Rose & Sons; South Bend (IN); On-site; USD 23,000 - 25,000; Full time

Benefits offered by this job

401(k) with company match

On the job training

Paid time off

Competitive compensation with bonus

Great work environment

Opportunities for advancement

Discounted apartment home

Job summary

Edward Rose & Sons is seeking a Leasing Consultant to join our on-site South Bend community. You will present the property, highlight features, and guide prospective residents through the leasing process.

Responsibilities include answering calls and emails promptly, processing applications, preparing leases, coordinating moves, and maintaining professional appearance. The role offers training, a competitive start rate of $17.13 per hour, and opportunities for advancement.

Qualifications

• Previous sales or customer service experience is required.
• Previous experience in multi-family property management is preferred
• Previous leasing experience is preferred
• Must be proficient with Microsoft Office programs
• Experience using Yardi Voyager or related property management software is preferred
• Maintain a professional appearance following team dress code policy
• Must be flexible with work schedule. Weekend hours may be assigned
• Have reliable transportation and valid driver's license

Responsibilities

• Present community information to prospective renters in a professional manner to appeal to their rental needs
• Provide accurate information on the selling features of the community and surrounding area
• Build positive rapport with potential residents by answering telephone and email communications in a timely manner
• Process applications for prospective residents and follow up to maintain consistent communication
• Prepare lease contracts and other required documents
• Follow procedures to coordinate residents moving in and out of the community, making sure to properly document events and communicate the status to the proper departments
• Listen to resident complaints and help develop solutions for them
• Additional duties as assigned by manager

Skills

Customer service

Sales experience

Communication skills

Tools

Microsoft Office

Yardi Voyager

Job description

Edward Rose & Sons is seeking a Leasing Consultant to join our on-site South Bend community. You will present the property, highlight features, and guide prospective residents through the leasing process.

Responsibilities include answering calls and emails promptly, processing applications, preparing leases, coordinating moves, and maintaining professional appearance. The role offers training, a competitive start rate of $17.13 per hour, and opportunities for advancement.