Leasing Specialist: Build Positive Resident Experiences

Edward Rose & Sons; Westland (MI); On-site; USD 22,000 - 29,000; Full time

Benefits offered by this job

401(k) with company match

On the job training

Paid time off (PTO)

Competitive compensation with bonus

Great work environment

Advancement opportunities

Discounted apartment home

Job summary

Edward Rose & Sons is looking for a Leasing Consultant to join our on-site team in Westland, MI. You will present the community to prospective renters, explain features, and build rapport through timely calls and emails.

Responsibilities include processing applications, preparing leases, coordinating move-ins/outs, and addressing resident concerns. Prior leasing plus multi-family exposure helps success in a fast-paced environment.

Qualifications

• Previous sales or customer service experience is required.
• Previous leasing experience is preferred.
• Previous experience in multi-family property management is preferred.
• Must be proficient with Microsoft Office programs.
• Experience using Yardi Voyager or related property management software is preferred.
• Maintain a professional appearance following team dress code policy.
• Must be flexible with work schedule; weekend hours may be assigned.
• Have reliable transportation and valid driver’s license.

Responsibilities

• Present community information to prospective renters in a professional manner to appeal to their rental needs.
• Provide accurate information on the selling features of the community and surrounding area.
• Build positive rapport with potential residents by answering telephone and email communications in a timely manner.
• Process applications for prospective residents and follow up to maintain consistent communication.
• Prepare lease contracts and other required documents.
• Coordinate residents moving in and out of the community and document events for communication to departments.
• Listen to resident complaints and help develop solutions for them.
• Additional duties as assigned by manager.

Skills

Sales experience

Customer service

Multi-family property management

Microsoft Office

Tools

Yardi Voyager

Job description

Edward Rose & Sons is looking for a Leasing Consultant to join our on-site team in Westland, MI. You will present the community to prospective renters, explain features, and build rapport through timely calls and emails.

Responsibilities include processing applications, preparing leases, coordinating move-ins/outs, and addressing resident concerns. Prior leasing plus multi-family exposure helps success in a fast-paced environment.