Resident Experience & Leasing Specialist

Bell Partners Inc.; Reston (VA); On-site; USD 26,000 - 33,000; Full time

Benefits offered by this job

Total rewards benefits package

401(k) match

Vacation time

Personal Days

Job summary

Bell Partners Inc. is seeking a Leasing Consultant in Reston, VA to welcome residents, coordinate tours, and respond to inquiries about leasing.

You’ll interact with residents on day-to-day issues and renewals, acting as a central communication point among residents, management, and maintenance teams. Responsibilities include leasing apartments, meeting budgeted goals, ensuring Fair Housing standards, and supporting marketing efforts.

Qualifications

• High School diploma or GED.
• 1+ years’ customer service experience; hospitality or apartment leasing role.
• Must demonstrate support of BAL strategic drivers.
• Must demonstrate ability to provide exceptional customer service.
• Must be able to work on a team or in a team environment.
• Must present a professional image.
• Must be resourceful and well-organized.
• Ability to successfully work on a team.
• Excellent oral and written communication skills.
• Strong working knowledge of MS Office Suite.
• Exceptional customer service skills and a professional image.
• Good decision-making skills and knowledge on how businesses work.

Responsibilities

• Serve as the welcoming first point of contact for all residents, prospects, and visitors to the community.
• Effectively lease apartments and sell property’s products and services in accordance with budget.
• Ensure Fair Housing Standards in all matters when working with prospects and residents.
• Follow up on leasing traffic entries and monitor traffic trends.
• Maintain thorough product knowledge of property and that of major competition.
• Assist with marketing activities to position Bell communities as communities of choice.
• Coordinate the resident application review in accordance with Bell guidelines.
• Complete lease packets and files for each resident to include the lease, all addendums and other forms.
• Regular attendance and punctuality.
• Proper documentation.
• Follow up with residents throughout the lease.
• Receive any resident inquiries, complaints, or issues and provide timely follow up.

Skills

Customer service

Teamwork

Communication skills

MS Office

Professional image

Education

High School diploma or GED

Job description

Bell Partners Inc. is seeking a Leasing Consultant in Reston, VA to welcome residents, coordinate tours, and respond to inquiries about leasing.

You’ll interact with residents on day-to-day issues and renewals, acting as a central communication point among residents, management, and maintenance teams. Responsibilities include leasing apartments, meeting budgeted goals, ensuring Fair Housing standards, and supporting marketing efforts.