Resident Experience & Leasing Specialist

Audubon; Greenville (SC); On-site; USD 36,000 - 48,000; Full time

Job summary

Audubon is seeking a Leasing Consultant to serve as the primary contact for prospective tenants in Greenville. You will greet applicants, highlight available properties, and explain leasing terms to facilitate smooth applications.

Responsibilities include conducting property tours, processing rental applications, performing background checks, and coordinating with management to maintain occupancy and tenant satisfaction. Strong communication and organizational skills are essential.

Qualifications

• High school diploma or equivalent.
• Experience in leasing, sales, or customer service preferred.
• Knowledge of leasing laws and fair housing regulations.
• Strong communication and interpersonal skills.
• Proficiency with computer applications including Microsoft Office and property management software.

Responsibilities

• Greet and engage prospective tenants, providing detailed information about available rental properties and leasing terms.
• Conduct property tours, highlighting key features and amenities to prospective renters.
• Assist applicants in completing rental applications and explain the leasing process clearly and professionally.
• Perform background and credit checks in compliance with company policies and legal requirements.
• Maintain accurate records of all leasing activities, inquiries, and tenant communications.
• Collaborate with property management and maintenance teams to ensure properties are ready for occupancy.
• Follow up with prospective tenants to answer questions, address concerns, and encourage lease signings.
• Promote community events and amenities to enhance tenant satisfaction and retention.
• Stay informed about local rental market trends to provide competitive leasing options.
• Ensure compliance with fair housing laws and company policies throughout the leasing process.

Skills

Communication

Interpersonal skills

Customer service

Organizational skills

Microsoft Office

Property management software

Education

High school diploma or equivalent

Associate/Bachelor's degree in Business/Real Estate/Marketing

Tools

Microsoft Office

Property management software

Job description

Audubon is seeking a Leasing Consultant to serve as the primary contact for prospective tenants in Greenville. You will greet applicants, highlight available properties, and explain leasing terms to facilitate smooth applications.

Responsibilities include conducting property tours, processing rental applications, performing background checks, and coordinating with management to maintain occupancy and tenant satisfaction. Strong communication and organizational skills are essential.