Resident Experience & Leasing Specialist

Prime Residential; Federal Way (WA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

PTO and holidays

Paid parental leave

401(k) with Roth option

Tuition reimbursement

Housing discounts

Job summary

Prime Residential is seeking a Leasing & Experience Consultant at Pavilion Federal Way to join the on-site property management team. You will be the primary contact for current and prospective residents, delivering outstanding service and guiding leasing decisions.

You’ll greet prospects, handle inquiries, conduct tours, process applications, and promote community amenities. The role emphasizes customer service, sales, and a collaborative, hospitality-focused approach.

Qualifications

• Experience in property management or sales preferred.
• Valid driver’s license for operating community vehicles/golf carts.
• Strong customer service experience.

Responsibilities

• Warmly greet prospects, determine their needs, and present the community and amenities.
• Handle inquiries via phone, email, and text with efficient service.
• Conduct community tours and assist with lease applications and verifications.
• Research competitive properties and suggest marketing ideas.
• Build and maintain relationships with residents through activities and communications.
• Organize resident functions and address resident concerns.
• Facilitate move-in orientations and provide hospitality.
• Serve as liaison between residents, service team, and management.

Skills

Customer service

Sales

Communication

Job description

Prime Residential is seeking a Leasing & Experience Consultant at Pavilion Federal Way to join the on-site property management team. You will be the primary contact for current and prospective residents, delivering outstanding service and guiding leasing decisions.

You’ll greet prospects, handle inquiries, conduct tours, process applications, and promote community amenities. The role emphasizes customer service, sales, and a collaborative, hospitality-focused approach.