Resident Experience & Leasing Specialist

Boyd Wilson LLC; Coplay (Lehigh County); On-site; USD 36,000 - 45,000; Full time

Job summary

Boyd Wilson, LLC is seeking a Leasing Professional to join our growing property management team in Coplay, PA. You will greet prospects, conduct property tours, and coordinate with residents and maintenance to ensure a smooth leasing experience.

The ideal candidate is outgoing, customer-service oriented, and capable of learning quickly. You will handle marketing outreach, events, and daily administrative tasks to support the property team.

Qualifications

• Excellent people skills and customer-focused mindset.
• Willingness to learn and adapt in a fast-paced environment.
• Strong communication and problem-solving abilities.
• Maintain a professional appearance and demeanor.
• Clear, friendly communication with residents and vendors.
• Commitment to customer service excellence and follow-through.
• Attention to detail in leasing processes and paperwork.
• Self-motivated with a goal-oriented mindset.

Responsibilities

• Provide administrative support to the Manager.
• Greet prospective residents and give tours of the property.
• Daily interaction with current residents.
• Process work orders and coordinate requests with maintenance staff.
• Marketing and outreach.
• Plan and execute resident events and functions.
• Communicate with residents, vendors, and corporate staff through email, phone, and fax.
• Miscellaneous clerical activities.
• Capable of learning new concepts quickly.

Skills

Excellent people skills

Willingness to learn

Problem solver

Professional appearance

Natural communicator

Customer service oriented

Detail-attentive

Self-starter

Goal focused

Education

High School Diploma (GED)

Job description

Boyd Wilson, LLC is seeking a Leasing Professional to join our growing property management team in Coplay, PA. You will greet prospects, conduct property tours, and coordinate with residents and maintenance to ensure a smooth leasing experience.

The ideal candidate is outgoing, customer-service oriented, and capable of learning quickly. You will handle marketing outreach, events, and daily administrative tasks to support the property team.