Resident Experience & Leasing Specialist

Arlington Holding Company; Collierville (TN); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Competitive base salary

Health, dental & vision insurance

401(k) with company match

Paid time off & holidays

Employee rent discounts

Training & career development

Team-oriented culture

Job summary

Arlington Properties is seeking a friendly and professional Leasing Consultant to welcome prospects, tour communities, and guide applicants through the leasing process. You’ll partner with residents and teams to deliver outstanding service and meet occupancy goals.

You’ll handle pricing, availability, and policies, maintain resident files, and support retention efforts while representing a collaborative, community-focused culture at Arlington Properties.

Qualifications

• High school diploma or GED required; some college preferred.
• 1+ year of leasing, sales, or customer service experience preferred.
• Excellent communication, organizational, and time management skills.
• Familiarity with Fair Housing laws and leasing policies.
• Valid driver’s license, auto insurance, and reliable transportation.

Responsibilities

• Greet prospective residents, conduct property tours, and explain community features.
• Manage the full leasing process from application to move‑in.
• Provide accurate information on pricing, availability, and policies.
• Maintain up-to-date resident files and support retention and renewal efforts.
• Conduct follow‑up communications with prospects and residents.
• Collect applications, deposits, and other move‑in funds.
• Enter service requests and coordinate with the maintenance team.
• Help maintain curb appeal and inspect vacant units for show‑readiness.
• Assist with vendor or contractor access to units when needed.

Skills

Communication skills

Organization

Time management

Education

High school diploma

Some college

Tools

Computer proficiency

Job description

Arlington Properties is seeking a friendly and professional Leasing Consultant to welcome prospects, tour communities, and guide applicants through the leasing process. You’ll partner with residents and teams to deliver outstanding service and meet occupancy goals.

You’ll handle pricing, availability, and policies, maintain resident files, and support retention efforts while representing a collaborative, community-focused culture at Arlington Properties.