Resident Experience & Leasing Leader

Socket.dev; Savannah (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Hillpointe in the United States is seeking a Resident Experience Manager to support leasing and resident satisfaction at the community. This role executes daily leasing activities and renewal engagements with prospects and residents while delivering excellent customer service to drive occupancy and revenue goals.

The position requires two or more years of property management experience, flexibility with weekends, and strong communication skills.

Qualifications

• Two or more years of property management experience required.
• Detail-oriented with strong organizational and time management skills.
• Excellent interpersonal and communication abilities for diverse individuals.

Responsibilities

• Conduct sales and leasing activities to meet revenue and occupancy targets.
• Collaborate on marketing strategies and social media to drive traffic and occupancy.
• Utilize CRM and leasing software to track follow up and applicant progress.
• Lead and support guest services to achieve high resident satisfaction and retention.
• Engage with prospects and residents to ensure satisfaction and prompt inquiries.
• Identify opportunities for process improvement and stay updated on industry trends.

Skills

Property management experience

Customer service

Communication skills

Detail-oriented

Time management

Valid driver’s license

Education

High School diploma

Tools

CRM software

Leasing software

Job description

Hillpointe in the United States is seeking a Resident Experience Manager to support leasing and resident satisfaction at the community. This role executes daily leasing activities and renewal engagements with prospects and residents while delivering excellent customer service to drive occupancy and revenue goals.

The position requires two or more years of property management experience, flexibility with weekends, and strong communication skills.