Resident Experience & Leasing Lead

Bridge Property Management; Aurora (CO); On-site; USD 52,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long-Term Disability

401K matching

Paid Time Off

Paid Holidays

Paid parental leave

Tuition Reimbursement

Job summary

Bridge Property Management is seeking an Assistant Community Manager to support the Community Manager in office operations, leasing performance, resident relations, and team coordination to help the property achieve sales, service, and operational goals. This role emphasizes hands-on leadership, training, and collaboration with leasing staff to optimize occupancy and resident satisfaction.

You will handle account management, renewals, move-ins and outs, and ensure compliance with Fair Housing

Qualifications

• 1–3 years of multifamily or closely related experience.
• 1+ year of supervisory or training experience.
• High school diploma or GED.
• Strong customer service, organizational, and coaching skills.
• Bachelor's degree.
• Experience with administrative and property management software.
• Strong knowledge of leasing operations and resident lifecycle management.

Responsibilities

• Assist in setting and achieving community sales & collection goals
• Coach leasing staff and support prospect conversion
• Lease apartments and maintain lead management activity
• Support revenue growth and expense control initiatives
• Complete final account statements upon move out in accordance with local & state requirements
• Assist with renewals, move-ins, move-outs, and transfers
• Resolve resident issues professionally and promptly
• Assist with accounting month end reporting, ensuring accuracy in reporting and close out procedures
• Analyze market data and monitor competition
• Coordinate resident events and engagement activities
• Ensure compliance with Fair Housing and company policy

Job description

Bridge Property Management is seeking an Assistant Community Manager to support the Community Manager in office operations, leasing performance, resident relations, and team coordination to help the property achieve sales, service, and operational goals. This role emphasizes hands-on leadership, training, and collaboration with leasing staff to optimize occupancy and resident satisfaction.

You will handle account management, renewals, move-ins and outs, and ensure compliance with Fair Housing