Resident Experience & Leasing Coordinator

Willow Bridge Property Company; Plano (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Willow Bridge Property Company is hiring an Assistant Property Manager in Plano, TX. The role focuses on lease renewals, resident relations, and coordinating marketing efforts to drive occupancy and retention.

The position requires strong communication, organizational skills, and the ability to manage multiple tasks while supporting a team. A flexible schedule, weekend work, and a valid driver's license may be required. Willow Bridge offers growth opportunities and competitive benefits.

Qualifications

• Excellent interpersonal communication skills, including the ability to motivate and lead a team.
• Proficiency in Microsoft Office (Word, Excel).
• Able to multitask and meet deadlines in a timely and organized manner.
• Must be able to work a flexible schedule, including weekends.
• Must be able to tour the community with clients, which includes walking the property and climbing stairs.
• This role may require a valid driver's license.
• This role may require you to obtain a state specific license or certification.

Responsibilities

• Assist with accepting move out notices, service requests and resident transfers.
• Responsible for implementing lease renewal and resident retention programs.
• Manage resident relations issues, which includes taking resident phone calls, requests and concerns.
• Analyze weekly leasing reports and forecast occupancy trends.
• Assist with developing and tracking marketing strategies, including advertising, promotions and publications.
• Manage rent collections, late notices and posting rent.
• Review and inspect vacancies, make-ready apartments and models.
• Inspect the property for community policy violations, needed repairs and overall landscaping.
• Additional duties as assigned.

Skills

Interpersonal communication

Microsoft Office

Multitasking

Flexible schedule

Property tours

Driver's license

State license or certification

Education

High school diploma or equivalent; Bachelor's degree preferred

Tools

Microsoft Office

Job description

Willow Bridge Property Company is hiring an Assistant Property Manager in Plano, TX. The role focuses on lease renewals, resident relations, and coordinating marketing efforts to drive occupancy and retention.

The position requires strong communication, organizational skills, and the ability to manage multiple tasks while supporting a team. A flexible schedule, weekend work, and a valid driver's license may be required. Willow Bridge offers growth opportunities and competitive benefits.