Resident Experience & Leasing Coordinator

Caruso Affiliated; Glendale (CA); On-site; USD 34,000 - 36,000; Full time

Job summary

Caruso Affiliated invites you to join The Americana at Brand as Residential Coordinator, blending resident relations, leasing, and administration to deliver an elevated living experience in Glendale.

You will partner with concierge, housekeeping, and other teams to coordinate tours, leases, events, and guest services, while upholding Caruso Hospitality Standards in a dynamic, service-driven environment.

Qualifications

• Excellent customer service and professional demeanor.
• Strong multitasking and organizational abilities.
• Excellent written and verbal communication skills.
• Flexibility to work weekends, evenings, and holidays.
• Attention to detail and confidentiality.
• Proficiency with MS Word, PowerPoint, and Excel.

Responsibilities

• Interact with guests and residents via phone and digital channels.
• Provide professional, friendly service to exceed expectations.
• Coordinate administrative tasks with concierge, housekeeping, and other departments.
• Manage lease renewals and tour scheduling as needed.
• Coordinate bookings for Great Rooms, Guest Suites, Cabanas, and Gardens.

Skills

Customer service

Multitasking

Organizational skills

Communication skills

Tools

MS Word

PowerPoint

Excel

Job description

Caruso Affiliated invites you to join The Americana at Brand as Residential Coordinator, blending resident relations, leasing, and administration to deliver an elevated living experience in Glendale.

You will partner with concierge, housekeeping, and other teams to coordinate tours, leases, events, and guest services, while upholding Caruso Hospitality Standards in a dynamic, service-driven environment.