Resident Experience & Leasing Concierge

The Dinerstein Companies; Mirando City (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Life & disability insurance

HSA/FSA options

Well-being program

Job summary

The Dinerstein Companies is seeking a Community Assistant to support leasing efforts on-site. You will handle inquiries, conduct property tours, and help prospects with applications while maintaining organized lease files and reporting activity to the team.

You will also foster resident relationships, assist in community events, and respond to resident requests with a courteous, professional demeanor. This role emphasizes friendly service and reliable operations.

Qualifications

• Experience in customer service or related field preferred.
• Strong attention to detail and ability to multitask.
• Friendly demeanor and the ability to be a trusted advisor for residents.

Responsibilities

• Manage leasing inquiries, conduct tours, follow up with prospects, and assist with applications.
• Keep lease files accurate, complete, and organized.
• Report traffic, applications, and lease variances to team members.
• Maintain daily tasks and follow-ups with high energy and professionalism.
• Foster positive resident relationships and assist with community events.

Skills

Customer service

People skills

Property knowledge

Detail oriented

Friendly demeanor

Job description

The Dinerstein Companies is seeking a Community Assistant to support leasing efforts on-site. You will handle inquiries, conduct property tours, and help prospects with applications while maintaining organized lease files and reporting activity to the team.

You will also foster resident relationships, assist in community events, and respond to resident requests with a courteous, professional demeanor. This role emphasizes friendly service and reliable operations.