Resident Experience Lead — Assistant Property Manager

hubbellrealtycompany; Ankeny (IA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health benefits

401(k) with employer match

Paid holidays

Job summary

Hubbell Realty Company is seeking an Assistant Residential Property Manager in Ankeny, IA. You will oversee day-to-day operations, support leasing leadership, and coordinate with maintenance and marketing teams to improve resident satisfaction.

The role emphasizes ownership, clear communication across channels, and flexibility, including some weekend coverage. A minimum of two years in supervision and an associate degree are preferred.

Qualifications

• Two years of supervisory experience in multifamily communities.
• Strong communication across channels: phone, email, chat, social media.

Responsibilities

• Promote Leasing Consultant to Assistant Manager after coaching and closing skill gaps.
• Review leasing reports to ensure conversion of prospects to residents.
• Deescalate resident issues to achieve high Google review ratings.
• Reprioritize maintenance teams after issues like leaks.
• Collaborate with maintenance to reduce supplies expenses.
• Brainstorm marketing ideas with the team, e.g., TikTok showcases a day in the life.

Skills

Two years supervisory experience

Education

Associate degree in business or related field

Job description

Hubbell Realty Company is seeking an Assistant Residential Property Manager in Ankeny, IA. You will oversee day-to-day operations, support leasing leadership, and coordinate with maintenance and marketing teams to improve resident satisfaction.

The role emphasizes ownership, clear communication across channels, and flexibility, including some weekend coverage. A minimum of two years in supervision and an associate degree are preferred.