Resident Experience & Leasing Specialist

Edward Rose & Sons; Ankeny (IA); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) with company match

On-the-job training

Paid time off

Bonus opportunities

Job summary

Edward Rose & Sons in Ankeny, IA is seeking a Leasing Specialist to join our on-site team and ensure a positive resident experience. You will present community information, assist with accounting tasks, and coordinate move-ins while building rapport with prospective residents.

Eligible candidates have prior sales or customer service experience, are proficient in Microsoft Office, and may have experience with Yardi Voyager or related property management software.

Qualifications

• Previous sales or customer service experience is required.
• Proficient with Microsoft Office programs.
• Experience using Yardi Voyager or related property management software is preferred.

Responsibilities

• Present community information to prospective renters in a professional manner to appeal to their rental needs.
• Assist the apartment community with their accounting needs.
• Provide accurate information on the selling features of the community and surrounding area.
• Build positive rapport with potential residents by answering telephone and email communications in a timely manner.
• Process applications for prospective residents and follow up to maintain consistent communication.
• Prepare lease contracts and other required documents.
• Coordinate residents moving in and out of the community and document events for proper communication.
• Listen to resident complaints and help develop solutions for them.
• Additional duties as assigned by manager.

Skills

Customer service

Sales

Microsoft Office

Yardi Voyager

Tools

Yardi Voyager

Job description

Edward Rose & Sons in Ankeny, IA is seeking a Leasing Specialist to join our on-site team and ensure a positive resident experience. You will present community information, assist with accounting tasks, and coordinate move-ins while building rapport with prospective residents.

Eligible candidates have prior sales or customer service experience, are proficient in Microsoft Office, and may have experience with Yardi Voyager or related property management software.