Resident Experience & Events Coordinator — Flexible Hours

The Laramar Group LLC; Chicago (IL); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

14 paid holidays

Sundays off

401k match

Zero-dollar healthcare plan option

Flexible hours & PTO

Company-paid life insurance

Paid disability insurance

20% housing discount if you live on on

Job summary

The Laramar Group LLC is seeking a Guest Services Coordinator to welcome residents, guests, and visitors at our Chicago communities. You will manage amenity schedules, assist with tours, and help coordinate resident events with local businesses.

The role requires exceptional communication, strong attention to detail, and a customer-focused attitude. You will also handle administrative tasks, order supplies, and contribute to a positive living environment.

Qualifications

• High school diploma or equivalent certification.
• Excellent verbal and written communication skills.
• Ability to present information effectively in one-on-one and small group settings.
• Strong attention to detail and organized work style.
• Proficiency with Microsoft Office products.
• Customer service oriented with a positive attitude.
• Ability to multi-task and adapt to changing priorities.

Responsibilities

• Greet residents, potential residents and guests.
• Manage guest suite and amenity schedule; ensure spaces are stocked and prepared.
• Plan resident events with local businesses to boost satisfaction.
• Resolve resident disputes to achieve satisfaction.
• Handle administrative requests from residents.
• Prepare new resident move-in welcome packets.
• Create resident notices and communications.
• Input resident work orders into property software.
• Assist leasing team with tours and walk-ins.
• Provide world-class customer service.

Skills

CoreValues

Strong communicator

Detail oriented

Team player

Customer service

Adaptable

Multi-tasking

Sales knowledge

Education

High school diploma

Tools

Microsoft Office

Job description

The Laramar Group LLC is seeking a Guest Services Coordinator to welcome residents, guests, and visitors at our Chicago communities. You will manage amenity schedules, assist with tours, and help coordinate resident events with local businesses.

The role requires exceptional communication, strong attention to detail, and a customer-focused attitude. You will also handle administrative tasks, order supplies, and contribute to a positive living environment.