Resident Experience Director

ccmcnet; Rockwall (TX); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits package

Wellness program

401k with company match

Paid time off

Paid parental leave

Training & education assistance

Employee assistance program

Disability & life insurance

Pet insurance

Job summary

CCMC is seeking a dedicated Community Manager to lead daily operations, oversee assets and vendors, and ensure governance compliance across the community. This role requires strong leadership, communication, and financial oversight to keep projects aligned with CCMC’s mission and resident needs.

The ideal candidate has 3+ years in onsite HOA or related settings, a Bachelor’s degree, and a CAM license where applicable, with a readiness to develop teams and guide policy discussions with the board.

Qualifications

• Three or more years of onsite HOA or related community management experience.
• Bachelor’s degree or higher preferred; CAM license required within specified states.
• Strong operational and financial background.

Responsibilities

• Lead daily operations to ensure community goals align with CCMC’s mission.
• Oversee assets, vendors, and resources while ensuring compliance with governing documents.
• Manage budgets, prepare variance reports, and implement board directives with financial transparency.
• Develop and execute risk management programs and long-term planning.
• Lead and mentor the onsite team, focusing on delegation, collaboration, and performance development.
• Advise the board on long-term planning and policy-making to align with community goals.
• Facilitate resident meetings and foster inclusive participation.

Skills

Leadership

Communication

Team Development

Adaptability

Self-Awareness

Growth Mindset

Education

Bachelor’s degree

CAM license (required upon hire in FL, NV, GA; otherwise within 90 days)

Job description

CCMC is seeking a dedicated Community Manager to lead daily operations, oversee assets and vendors, and ensure governance compliance across the community. This role requires strong leadership, communication, and financial oversight to keep projects aligned with CCMC’s mission and resident needs.

The ideal candidate has 3+ years in onsite HOA or related settings, a Bachelor’s degree, and a CAM license where applicable, with a readiness to develop teams and guide policy discussions with the board.