Resident Experience Concierge – Senior Living

Brightview Senior Living, LLC

Town/Village of Harrison (NY)

On-site

USD 27,000 - 31,000

Full time

3 days ago

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Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Retirement plans

Tuition reimbursement

Employee assistance programs

Job summary

Brightview Senior Living, LLC in Harrison, NY is seeking a friendly Concierge to welcome residents and families, handle special requests, and support daily community operations. You will arrange breakfast and snacks, promote on-site programs, and coordinate with departments to meet care, maintenance, housekeeping, and dining needs.

The role emphasizes excellent customer service, problem-solving, and multitasking in a vibrant retirement community setting.

Qualifications

Experience as a Concierge with a focus on excellent customer service.
Creative and resourceful in solving problems quickly.
Ability to organize and manage multiple priorities.

Responsibilities

Welcome and engage residents living in our Gallery Apartments as well as their families and guests.
Respond to all special requests for Gallery residents such as light shopping, running personal errands, retrieving mail, and securing reservations and/or event tickets.
Arrange and serve a continental breakfast, light snacks, and beverages to Gallery residents and their guests.
Promote programs and events that are taking place at the community.
Coordinate with all departments to ensure care, maintenance, housekeeping and dining needs are met in a timely and efficient manner.