Senior Living Concierge — Resident Experience

Brightview Senior Living, LLC; East White Plains (NY); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Retirement plan

Tuition reimbursement

Employee assistance program

Job summary

Brightview Senior Living, LLC is seeking a Concierge to greet and engage residents of our Gallery Apartments, their families, and guests. You will handle special requests, coordinate meals, errands, and event tickets, and promote community programs to enhance residents’ daily experiences.

Ideal candidates have concierge experience with strong customer service, are resourceful problem solvers, and can manage multiple priorities in a fast-paced environment.

Qualifications

• Experience as a Concierge with a focus on excellent customer service.
• Resourceful and creative when solving problems quickly and effectively.
• Organizing and managing multiple priorities comes naturally.

Responsibilities

• Welcome and engage residents living in Gallery Apartments as well as their families and guests.
• Respond to all special requests for Gallery residents such as light shopping, running personal errands, retrieving mail, and securing reservations and/or event tickets.
• Arrange and serve a continental breakfast, light snacks, and beverages to Gallery residents and their guests.
• Promote programs and events that are taking place at the community.
• Coordinate with all departments to confirm the care, maintenance, housekeeping and dining needs of the residents are met in a timely and efficient manner.

Skills

Concierge experience

Customer service

Problem solving

Multitasking

Job description

Brightview Senior Living, LLC is seeking a Concierge to greet and engage residents of our Gallery Apartments, their families, and guests. You will handle special requests, coordinate meals, errands, and event tickets, and promote community programs to enhance residents’ daily experiences.

Ideal candidates have concierge experience with strong customer service, are resourceful problem solvers, and can manage multiple priorities in a fast-paced environment.