Resident Experience Concierge - Luxury Senior Living

Brightview Senior Living, LLC; East White Plains (NY); On-site; USD 27,000 - 31,000; Full time

Benefits offered by this job

Competitive hourly pay

Health insurance

Vision and dental insurance

Retirement plans

Tuition reimbursement

Employee assistance programs

Job summary

Brightview Senior Living, LLC is seeking a friendly Concierge to warmly welcome residents and their families, respond to special requests, and coordinate breakfast, snacks and beverages in the Gallery community. You will help promote programs, coordinate with other departments, and ensure care, maintenance, housekeeping and dining needs are met promptly with excellent service.

This role emphasizes customer service excellence in a senior living setting with competitive hourly pay and benefits.

Qualifications

• Experience as a Concierge with a focus on excellent customer service.
• Resourceful and creative when solving problems quickly and effectively.
• Organizing and managing multiple priorities comes naturally to you.

Responsibilities

• Welcome and engage residents living in our Gallery Apartments as well as their families and guests.
• Respond to all special requests for Gallery residents such as light shopping, running errands, retrieving mail, and securing reservations and/or event tickets.
• Arrange and serve a continental breakfast, light snacks, and beverages to Gallery residents and their guests.
• Promote programs and events taking place at the community.
• Coordinate with all departments to ensure care, maintenance, housekeeping and dining needs are met promptly.

Skills

Concierge experience

Customer service

Multitasking

Job description

Brightview Senior Living, LLC is seeking a friendly Concierge to warmly welcome residents and their families, respond to special requests, and coordinate breakfast, snacks and beverages in the Gallery community. You will help promote programs, coordinate with other departments, and ensure care, maintenance, housekeeping and dining needs are met promptly with excellent service.

This role emphasizes customer service excellence in a senior living setting with competitive hourly pay and benefits.