Resident Experience Concierge - Senior Living

Brightview Senior Living, LLC; Great Falls (VA); On-site; USD 25,000 - 29,000; Full time

Job summary

Brightview Senior Living, LLC in the United States is seeking a friendly Concierge to welcome residents and guests, respond to requests, and coordinate services across the community.

You will help arrange a continental breakfast, promote events, and collaborate with other teams to meet residents' needs with a warm, attentive approach. The role emphasizes outstanding customer service and multitasking in a vibrant senior living environment.

Qualifications

• You have experience as a Concierge with a focus on excellent customer service.
• You’re resourceful and creative when solving problems quickly and effectively.
• Organizing and managing multiple priorities comes naturally to you.

Responsibilities

• Greet residents and their guests at Gallery Apartments and engage them warmly.
• Handle special requests like shopping, errands, mail, and tickets.
• Serve continental breakfast and beverages to residents and guests.
• Promote community programs and events.
• Coordinate with departments to meet residents' care, maintenance, and dining needs.

Skills

Concierge experience

Customer service

Multitasking

Job description

Brightview Senior Living, LLC in the United States is seeking a friendly Concierge to welcome residents and guests, respond to requests, and coordinate services across the community.

You will help arrange a continental breakfast, promote events, and collaborate with other teams to meet residents' needs with a warm, attentive approach. The role emphasizes outstanding customer service and multitasking in a vibrant senior living environment.