Resident Experience Concierge - Front Desk & Hospitality

Revel Communities; Lacey (WA); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

On Demand Pay

Meals & guest suite privileges

Paid holidays & vacation

Job summary

Revel Communities in Washington is seeking a Concierge to warmly greet residents and guests, manage phones, and handle requests with polish and care.

You’ll keep the lobby organized, assist with mail, deliveries, and supplies, and coordinate transportation while supporting events and scheduling. This front-of-house role offers a flexible schedule, opportunities for growth, and a collaborative team focused on excellent resident experiences.

Qualifications

• HS diploma or GED required; hospitality or customer service experience preferred.
• Friendly, organized, proactive; able to multitask and use basic office tech.
• Flexible schedule including evenings, weekends, and overnights varying by shift.

Responsibilities

• Greet residents and guests, manage phones, and handle requests with polish and care.
• Keep lobby and front desk organized; assist with mail, deliveries, and supplies.
• Coordinate transportation logistics and support events, communications, and scheduling.

Skills

Customer service

Hospitality

Multitasking

Office tech

Education

HS Diploma or GED

Tools

Office software

Job description

Revel Communities in Washington is seeking a Concierge to warmly greet residents and guests, manage phones, and handle requests with polish and care.

You’ll keep the lobby organized, assist with mail, deliveries, and supplies, and coordinate transportation while supporting events and scheduling. This front-of-house role offers a flexible schedule, opportunities for growth, and a collaborative team focused on excellent resident experiences.