Resident Experience Concierge - Flexible Hours

Discovery Senior Living Holdings, LLC; New Jersey; Vor Ort; USD 26.000 - 36.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Access to wages before payday

Flexible scheduling options with full-

Paid time off and Holidays

Comprehensive benefit package

401(K) with employer matching

Paid training

Opportunities for advancement

Meals and uniforms

Employee Assistance Program

Zusammenfassung

Seaton Senior Living is seeking a friendly Concierge to welcome guests, residents, and staff, answer calls, and relay messages with professionalism. You will support scheduling, mail distribution, and information requests in a busy community setting.

The role emphasizes top-notch customer service, clear communication, and familiarity with general office tasks. This position offers full-time hours with competitive wages and benefits.

Qualifikationen

• High school diploma or GED preferred.
• One to three years customer service experience and/or training; or equivalent combination of education and experience.

Aufgaben

• Carries out telephone answering and reception duties as required.
• Takes complete messages with pertinent information and communicates messages to the intended recipient.
• Greets residents and visitors. Answers inquiries and gives directions.
• Collates brochures for the marketing department.
• Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
• Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
• Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
• Maintains and keeps desk and entry area neat and organized.
• Organizes, distributes mail to residents, Executive Director and Department Coordinators.
• Maintains resident forms for miscellaneous credits.
• Maintains adherence to all company personnel policies and established operating policies and procedures.
• Other duties as assigned.

Kenntnisse

Customer service

Ausbildung

High school diploma or GED

Jobbeschreibung

Seaton Senior Living is seeking a friendly Concierge to welcome guests, residents, and staff, answer calls, and relay messages with professionalism. You will support scheduling, mail distribution, and information requests in a busy community setting.

The role emphasizes top-notch customer service, clear communication, and familiarity with general office tasks. This position offers full-time hours with competitive wages and benefits.