Resident Experience Concierge

Querencia; United States; On-site; USD 21,000 - 28,000; Full time

Job summary

Lifespace Communities is hiring a Concierge in Austin, TX. You will welcome residents and guests, assist with daily needs, and help coordinate transportation and dining reservations. This role emphasizes hospitality, resident service, and a positive, welcoming atmosphere within a senior living community.

High school diploma required; hospitality or customer service experience is preferred. Join a mission-driven organization with a long-standing history of serving older adults and helping them

Qualifications

• Experience in hospitality or customer service preferred.
• Able to greet residents and guests with courtesy and urgency.
• Knowledge of local attractions to offer recommendations.

Responsibilities

• Acknowledge and greet residents and guests with courtesy.
• Know local attractions and offer recommendations.
• Assist residents/guests in entering/exiting vehicles.
• Deliver packages and groceries to resident areas.
• Schedule appointments and inform transportation team.
• Schedule dining room reservations.

Skills

Customer service

Hospitality experience

Guest relations

Education

High school diploma

Job description

Lifespace Communities is hiring a Concierge in Austin, TX. You will welcome residents and guests, assist with daily needs, and help coordinate transportation and dining reservations. This role emphasizes hospitality, resident service, and a positive, welcoming atmosphere within a senior living community.

High school diploma required; hospitality or customer service experience is preferred. Join a mission-driven organization with a long-standing history of serving older adults and helping them