Resident Experience Concierge

Lifespace Communities; Orlando (FL); On-site; USD 21,000 - 28,000; Full time

Job summary

Lifespace Communities and Village on the Green in Longwood, FL are seeking a receptionist to warmly greet residents, guests, and team members, and manage front desk operations. You will answer phones, transfer messages, handle mail, and assist with light administrative tasks to keep the community running smoothly.

No prior experience required; a willingness to learn and follow written and oral instructions is essential.

Qualifications

• Must be able to follow written and oral instructions.
• No experience required. A willingness to learn is needed.

Responsibilities

• Greet and assist residents, guests, and team members in a courteous and professional manner.
• Ensure visitors sign in and notify residents and staff of their visit.
• Answer phones and transfer messages promptly.
• Handle minor financial transactions such as stamps, certificates, fax, and copying.
• Notify residents of severe weather via paging system or calls.
• Receive and distribute mail and deliveries to the appropriate person or department.
• Perform administrative tasks for supervisor, residents and guests as requested.
• Maintain and update informational communications for residents.
• Set up and close down receptionist/front entry area.

Skills

Customer service

Communication

Job description

Lifespace Communities and Village on the Green in Longwood, FL are seeking a receptionist to warmly greet residents, guests, and team members, and manage front desk operations. You will answer phones, transfer messages, handle mail, and assist with light administrative tasks to keep the community running smoothly.

No prior experience required; a willingness to learn and follow written and oral instructions is essential.