Resident Services Front Desk Specialist

Village On The Green; United States; On-site; USD 21,000 - 28,000; Full time

Job summary

Lifespace Communities in Longwood, FL is seeking a Receptionist to greet residents, guests, and staff with professional courtesy. You will answer phones, handle mail, assist with basic transactions, and support daily office operations in a senior living community.

The role requires ability to follow written and oral instructions, with no prior experience required and a willingness to learn as part of a dedicated team. Background screening may be required as part of Florida law.

Qualifications

• Must have the ability to follow written and oral instructions.
• No experience required.
• A willingness to learn.

Responsibilities

• Greet and assist all residents, guests, and team members in a courteous and professional manner.
• Ensure visitors sign in; validate nature of their visit and notify resident and team member of the visitor.
• Answer phones and other communication devices promptly and transfer messages to the appropriate party.
• Perform minor financial transactions associated with selling of stamps, community food certificates, fax and/or photo copying.
• Notify residents, guests, and team members of severe weather via paging system and/or phone calls.
• Receive and ensure distribution of mail and other deliveries to the appropriate person or department.
• Perform administrative tasks for supervisor, residents and guests as requested.
• Maintain and update all informational communication channels for residents.
• Perform set up and close down procedures of receptionist/front entry area.

Job description

Lifespace Communities in Longwood, FL is seeking a Receptionist to greet residents, guests, and staff with professional courtesy. You will answer phones, handle mail, assist with basic transactions, and support daily office operations in a senior living community.

The role requires ability to follow written and oral instructions, with no prior experience required and a willingness to learn as part of a dedicated team. Background screening may be required as part of Florida law.