Resident Experience Concierge

Lake Travis Independent Living; Lakeway (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k)

Paid time off

Holiday pay

Daily Pay

PerkSpot discounts

Job summary

Spectrum Retirement Communities in Lakeway, Texas, is seeking a full-time front desk associate to warmly greet visitors, answer calls, and guide residents and families. The role emphasizes professional communication, organization, and a proactive approach to daily operations.

You will respond to questions, handle emergencies, and help maintain a welcoming lobby. The position includes benefits such as medical, dental, vision, life insurance, and a 401(k) plan for full-time team members.

Qualifications

• High School diploma or equivalent is required.
• Experience in an office environment, answering phones or customer service preferred.
• Technology skills are important.
• Must be self-motivated, organized, and professional.
• Must be able to work independently and handle multiple tasks at one time.
• Strong communication skills are critical.

Responsibilities

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer the calls or take messages as appropriate.
• Respond to resident and family member questions and concerns.
• Respond to and appropriately handle emergency situations.
• Monitor and maintain the cleanliness of the front lobby and entrance area.

Skills

Communication

Customer service

Organizational skills

Multitasking

Technology skills

Education

High School diploma or equivalent

Job description

Spectrum Retirement Communities in Lakeway, Texas, is seeking a full-time front desk associate to warmly greet visitors, answer calls, and guide residents and families. The role emphasizes professional communication, organization, and a proactive approach to daily operations.

You will respond to questions, handle emergencies, and help maintain a welcoming lobby. The position includes benefits such as medical, dental, vision, life insurance, and a 401(k) plan for full-time team members.