Front Desk Concierge - Resident Experience Champion

Mason Assisted Living and Memory Care; Mason (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Spectrum Retirement Communities in Mason, OH seeks a friendly front desk professional to greet visitors, answer calls, assist residents and families, and respond to emergencies.

This full-time role requires a high school diploma and strong communication, organization, and technology skills. The position emphasizes professional conduct and the ability to manage multiple tasks in a busy reception area.

Qualifications

• High School diploma or equivalent is required.
• Experience in an office environment, answering phones or customer service preferred.
• Must be self-motivated, organized, and professional.

Responsibilities

• Greet and direct all visitors to the front desk in a friendly and helpful way.
• Answer all incoming phone calls and transfer or take messages as appropriate.
• Respond to resident and family member questions and concerns.

Skills

Phone handling

Communication

Technology skills

Organization

Independence

Education

High School diploma

Job description

Spectrum Retirement Communities in Mason, OH seeks a friendly front desk professional to greet visitors, answer calls, assist residents and families, and respond to emergencies.

This full-time role requires a high school diploma and strong communication, organization, and technology skills. The position emphasizes professional conduct and the ability to manage multiple tasks in a busy reception area.