Resident Experience Concierge

S L Nusbaum Realty Co; Arlington (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

S L Nusbaum Realty Co in Arlington, VA is seeking a Concierge for our Queens Court community. You will provide general office support and handle a variety of clerical tasks, while greeting residents and guests and directing calls.

Responsibilities include delivering information about local amenities, accepting deliveries, maintaining the refreshment area, and following up on maintenance requests. Weekend work may be required.

Qualifications

• High school diploma or GED required.
• Strong communication and customer-service skills.
• Ability to manage multiple tasks and assist residents and guests.

Responsibilities

• Greet residents, prospects and visitors to create a welcoming atmosphere.
• Answer telephone calls and direct to the appropriate person or take messages.
• Provide information to residents and prospects about local amenities and events.
• Accept deliveries and track packages.
• Maintain refreshment area and keep it tidy.
• Follow up on maintenance requests to ensure timely completion.
• Abide by Fair Housing Laws in all activities.
• Other duties as assigned.

Skills

Customer service

Phone etiquette

Resident support

Greeting residents

Information provision

Maintenance follow-up

Education

High School Diploma/GED

Job description

S L Nusbaum Realty Co in Arlington, VA is seeking a Concierge for our Queens Court community. You will provide general office support and handle a variety of clerical tasks, while greeting residents and guests and directing calls.

Responsibilities include delivering information about local amenities, accepting deliveries, maintaining the refreshment area, and following up on maintenance requests. Weekend work may be required.