Concierge

S L Nusbaum Realty Co; Arlington (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

S L Nusbaum Realty Co in Arlington, VA is seeking a Concierge for our Queens Court community. You will provide general office support and handle a variety of clerical tasks, while greeting residents and guests and directing calls.

Responsibilities include delivering information about local amenities, accepting deliveries, maintaining the refreshment area, and following up on maintenance requests. Weekend work may be required.

Qualifications

• High school diploma or GED required.
• Strong communication and customer-service skills.
• Ability to manage multiple tasks and assist residents and guests.

Responsibilities

• Greet residents, prospects and visitors to create a welcoming atmosphere.
• Answer telephone calls and direct to the appropriate person or take messages.
• Provide information to residents and prospects about local amenities and events.
• Accept deliveries and track packages.
• Maintain refreshment area and keep it tidy.
• Follow up on maintenance requests to ensure timely completion.
• Abide by Fair Housing Laws in all activities.
• Other duties as assigned.

Skills

Customer service

Phone etiquette

Resident support

Greeting residents

Information provision

Maintenance follow-up

Education

High School Diploma/GED

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Concierge opening at our Queens Court community located in Arlington, VA.

REPORTS TO:

Community Manager

SUPERVISES:

N/A

POSITION TYPE:

Full-Time, Non-Exempt

SUMMARY OF POSITION:

Responsible for General office support with a variety of clerical activities and related tasks. This position is considered an essential function to the operation of the community therefore, consistent attendance is an essential function of this position, as it directly impacts the employee’s ability to perform their duties effectively and ensures proper workflow and communication within the team.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Greet residents, prospects, and visitors making them feel welcome and comfortable.
• Answer telephone calls and direct to appropriate individual or take messages as needed.
• Provide information to residents and prospects, directing them to restaurants, transportation, and current local events.
• Accept deliveries and track packages.
• Maintain refreshment area.
• Follow up on completed maintenance requests.
• Abides by Fair Housing Laws.
• Other duties as assigned.

OCCASIONAL FUNCTIONS:

• Receive, sort, and direct incoming and outgoing mail.
• Coordinate pick-up and delivery of express mail services.
• Assist with other related clerical duties such as photocopying, faxing and filing.

POSITION REQUIREMENTS / QUALIFICATIONS:

• High School Diploma/GED
  

PHYSICAL ACTIVITIES:

• Physical Activities up to and including, typing, walking, bending, stooping, reaching, climbing stairs, or standing for periods of time.
• Ability to lift and move up to 50 lbs.

GENERAL:

• Hours worked will coincide with the hours of operation in the community. This position may be required to work on weekends as necessary.