Resident Experience Assistant - Tours, Events & Operations

Morgan Properties; Baltimore, Northern (MD, KY); Hybrid; USD 29,000 - 36,000; Full time

Benefits offered by this job

Hourly wage $21–$26

Morgan Essentials

Onsite discount

Full benefits

Job summary

Morgan Properties in Gwynn Oaks, MD is hiring an Assistant Community Manager to deliver an exceptional resident experience and support daily operations of a thriving apartment community.

You'll welcome residents, conduct tours, coordinate move-ins, assist with resident events, and help maintain accurate records and reports.

This role offers an hourly wage ($21–$26), quarterly rewards, onsite housing discount up to 20%, and comprehensive benefits including 401(k) and paid holidays.

Qualifications

• 2+ years of customer service or related experience.
• Strong communication, organizational, and problem-solving skills.
• Ability to multitask in a fast-paced environment.
• Valid driver's license required.

Responsibilities

• Provide outstanding customer service to residents and prospects.
• Conduct community tours and assist with the leasing experience.
• Support resident move-ins and move-outs.
• Help maintain resident records, accounts, and reports.
• Walk the property to ensure excellent curb appeal.
• Partner with maintenance teams to address resident needs.
• Assist with resident events and community engagement activities.
• Support daily operations and ensure company policies are followed.

Skills

Customer service

Communication

Organizational skills

Problem-solving

Multitasking

Job description

Morgan Properties in Gwynn Oaks, MD is hiring an Assistant Community Manager to deliver an exceptional resident experience and support daily operations of a thriving apartment community.

You'll welcome residents, conduct tours, coordinate move-ins, assist with resident events, and help maintain accurate records and reports.

This role offers an hourly wage ($21–$26), quarterly rewards, onsite housing discount up to 20%, and comprehensive benefits including 401(k) and paid holidays.