Resident Experience Assistant Property Manager

Trinity Property Consultants, LLC; Dallas (TX); On-site; USD 39,000 - 44,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401K

Life & Disability Insurance

Time Off: 11 holidays, 2–4 weeks ofvac

Referral Bonuses

Volunteer Time Off

Perks: professional development,tuion

Job summary

Trinity Property Consultants seeks an Assistant Property Manager to support daily operations and financial performance of our multifamily properties. You will work with the Property Manager to deliver an exceptional resident experience, oversee leasing, collections, and admin tasks, and help ensure operational excellence.

This role offers a schedule of Monday–Friday, 9 am–6 pm, with compensation of $28–$32 per hour and potential bonuses based on performance and experience.

Qualifications

• Minimum of 2 years of experience in multifamily residential property management is required.
• High school diploma or equivalent required. Industry certifications (CAM, CPM, RMP, CMCA) are preferred but not required. Knowledge of Fair Housing laws and regulations.
• Intermediate skills in MS Office (Word, Excel, Outlook, Teams) and SharePoint, ADP. Experience with Yardi, Entrata, Celeri, EliseAI and Asana is a bonus.

Responsibilities

• Receive, post rent payments per company standards.
• Assist with collections, including past-due balances and former resident accounts.
• Maintain all account records and financial transactions, including NSF checks, rent allowances, concessions, rent increases, and other management-approved debits and credits.
• Keep complete and accurate resident files meeting company standards.
• Assist with market surveys and competitive analysis.
• Show, lease, and assist with move-ins for prospective residents.
• Process rental applications, renewals, and move-out documentation.
• Conduct move-in inspections to ensure apartments are ready; assist with move-out inspections and deposit accounting.
• Perform regular property and vacant unit inspections to ensure smooth operations.
• Partner with Maintenance and vendors to ensure prompt service resolution.
• Process Maintenance work orders promptly and accurately.
• Provide industry-leading living experience through superior customer service to residents.
• Resolve resident concerns professionally and solve issues as appropriate.
• Support the Property Manager with daily operations and special projects.

Skills

Customer focus

Sales & collections

Organization

Communication

Education

High school diploma or equivalent

Industry certifications (CAM, CPM, RMP, CMCA) preferred

Tools

MS Office (Word, Excel, Outlook, Teams)

SharePoint

ADP

Yardi

Entrata

Celeri

EliseAI

Asana

Job description

Trinity Property Consultants seeks an Assistant Property Manager to support daily operations and financial performance of our multifamily properties. You will work with the Property Manager to deliver an exceptional resident experience, oversee leasing, collections, and admin tasks, and help ensure operational excellence.

This role offers a schedule of Monday–Friday, 9 am–6 pm, with compensation of $28–$32 per hour and potential bonuses based on performance and experience.