Resident Experience Lead - Assistant Property Manager

Trinity Property Consultants; Thousand Oaks (CA); Vor Ort; USD 33.000 - 36.000; Vollzeit

Benefits dieser Stelle

Health insurance

401(k) matching

Life & disability insurance

Paid time off

Holidays

Volunteer time off

Referral bonuses

Tuition reimbursement

Zusammenfassung

Trinity Property Consultants, Thousand Oaks, is seeking an Assistant Property Manager to support daily operations and financial performance of a multifamily property. You will partner with the Property Manager to deliver an exceptional resident experience, maintain operational excellence, and support leasing, collections, and administrative tasks.

The role suits detail-oriented, customer-focused professionals looking to grow within multifamily property management, with a Monday–Friday schedule

Qualifikationen

• Minimum of 2 years of experience in multifamily residential property management.
• High school diploma or equivalent; industry certifications (CAM, CPM, RMP, CMCA) are preferred but not required.

Aufgaben

• Receive, process, and post rent payments in accordance with company standards.
• Assist with collections, including past-due balances and former resident accounts.
• Maintain all account records and financial transactions, including NSF checks, rent allowances, concessions, rent increases, and other management-approved debits and credits.
• Keep complete and accurate resident files, ensuring documentation meets company standards.
• Assist with market surveys and competitive analysis.
• Show, lease, and assist with move-ins for prospective residents.
• Process rental applications, renewals, and move-out documentation.
• Conduct move-in inspections to ensure apartments are ready; conduct move-out inspections and assist with deposit accounting.
• Perform regular property and vacant unit inspections to ensure smooth operations.
• Coordinate with Maintenance and vendors to ensure prompt service resolution and seamless operational performance.
• Process Maintenance work orders promptly and accurately.
• Provide industry-leading living experience through superior customer service to residents.
• Resolve resident concerns professionally and elevate issues as appropriate.
• Support the Property Manager with daily operations and special projects as assigned.

Jobbeschreibung

Trinity Property Consultants, Thousand Oaks, is seeking an Assistant Property Manager to support daily operations and financial performance of a multifamily property. You will partner with the Property Manager to deliver an exceptional resident experience, maintain operational excellence, and support leasing, collections, and administrative tasks.

The role suits detail-oriented, customer-focused professionals looking to grow within multifamily property management, with a Monday–Friday schedule